Ensuring the Quality and Compliance of Your Doorstep Delivery Service
With more and more of your business touch points taking place at your customer’s homes, the quality of your doorstep service has become paramount to delivering exceptional customer experiences.
Centrebound’s nationwide doorstep delivery mystery shopping service is there to help your company get ahead of the competition and ensure you are compliant with your own processes and relevant regulations.
For the last 9 years we have been working with some of the UKs most reputable on-demand delivery and home shopping companies including Deliveroo, Ocado, Morrisons and Harvey Nichols, helping them ensure their brand values are upheld at the point of delivery.
We can provide objective mystery shopping and compliance services for:
- Supermarket deliveries (including delivery of age restricted goods)
- Collections and returns or items sold
- Doorstep sales including charities
Whether you are looking for targeted areas based on postcode or demographics or aligned to specific distributions centres, we have audited, expert Agents waiting to provide first class feedback. From Lands End to John O Groats we have your nationwide service covered.
For more information and a no obligation quote please get in touch today.