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Mystery Shopping vs Test Purchasing UK

Mystery Shopping vs Test Purchasing UK – What UK Regulators Expect Mystery shopping and test purchasing are often discussed together but serve different regulatory purposes. For UK businesses operating in age-restricted, regulated, or high-risk environments, understanding the distinction is essential. Regulators expect organisations not only to know the difference, but to apply the right method […]

Youth Mystery Shopping

Centrebound: Proud to Be a Youth-Friendly Employer At Centrebound, we’re thrilled to announce that we have been officially recognised as a Youth Friendly Employer by Youth Employment UK. This accreditation reflects our commitment to creating opportunities for young people and ensuring their voices are heard in the consumer landscape. Why This Matters for Our Services […]

UK Parliament Debate Digital ID

Commons Debate Digital ID The UK House of Commons recently debated proposals for a national digital ID system following a petition signed by over 3 million people. With strong opposition from MPs and concerns around privacy, trust, and choice, the discussion highlights the growing tension between government-led identity schemes and private-sector solutions. For businesses, this […]

Age Restrictions on Knife Sales in the UK: A New Era of Enforcement

A New Era of Enforcement In a significant move to curb knife crime, Prime Minister Sir Keir Starmer announced new measures to tighten age restrictions on knife sales in the UK. This announcement comes in the wake of a tragic incident where a knife purchased online was used in a fatal attack, highlighting the urgent […]

Centrebound Limited’s 2024 Carbon Footprint Report

At Centrebound Limited, we are committed to sustainability and reducing our environmental impact. As part of our ongoing efforts to be transparent and accountable, we are pleased to share our carbon footprint for the year 2024. Our 2024 Carbon Footprint: 2317 kg CO2e In 2024, with all employees working from home and utilizing laptop computers, […]

The compliance gap: Insights into age check compliance in the gig economy

Centrebound, a leading provider of doorstep age check auditing services, works with the UK’s largest online supermarkets and rapid delivery companies to ensure compliance with the Challenge 25 policy. The Challenge 25 policy mandates that delivery personnel must verify the age of customers appearing under 25 when delivering age-restricted products such as alcohol, knives, and […]

Philip Stubbs wearing glasses and a blue shirt

Philip Stubbs Joins Centrebound Limited as a Non Executive Director

Business Update: Philip Stubbs Joins Centrebound Limited as Non-Executive Director We are pleased to welcome Philip Stubbs to Centrebound Limited as a Non-Executive Director. With his extensive experience and expertise, Philip will play a pivotal role in driving operational excellence in our business optimisation and reporting functions. In particular, Philip’s background in Operational Research and […]

Centrebound announces strategic partnership with EG Group in the UK

Centrebound, a UK-based leading provider of mystery shopping services, proudly announces its new client partnership with EG Group, a global leader in independent convenience retailing. EG Group stands as a beacon of excellence in Grocery & Merchandise, Foodservice, and Fuel sectors, consistently delivering unparalleled customer experiences. Centrebound’s partnership with EG Group focuses on enhancing the […]

Centrebound Joins the Age Verification Providers Association

Centrebound is proud to announce its membership in the Age Verification Providers Association (AVPA), the global trade body dedicated to promoting effective and reliable age verification solutions. The Age Verification Providers Association represents a diverse range of companies that offer age assurance services across various sectors, both online and offline. The AVPA is committed to […]

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MoneyPlus selects Centrebound to provide contact centre quality assurance services

Centrebound proudly announces a new client partnership with MoneyPlus to provide Outsourced Contact Centre Quality Assurance services. MoneyPlus offers debt advice and expertly managed debt management solutions, helping people overcome their troubles with debt. The partnership forms part of MoneyPlus’ ongoing commitment to providing customer service excellence and strengthen the performance of their operations. UK […]